StackAdapt

FullTime

<div><div style="padding: 0; margin: 15px 0 15px 0"><p><strong>Description</p></strong><p style="padding: 0; margin: 15px 0 15px 0"><div style="padding: 0; margin: 15px 0 15px 0"> StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity. </div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"> We're seeking a Technical Solutions Lead to help lead our growing Solutions team. Our product is dynamic with an evolving UI, complex front and backend systems, and lots of data to investigate. As the leader of this team, you will be reporting to the Manager of QA and Solutions and become the go-to person for any technical escalations. As a leader, you will help ensure the team is properly equipped with everything they need in order to succeed. </div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"> StackAdapt is a remote-first company, and we are open to candidates located anywhere in the UK. </div><p style="padding: 0; margin: 15px 0 15px 0"></p><div style="padding: 0; margin: 15px 0 15px 0"> What you'll be doing: </div><ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> Advising, coaching, and supporting our Technical Solutions Specialist team members to develop their capabilities and complete their individual growth goals </li><li style="margin-bottom: 5px"> Identifying root causes of technical issues and addressing potentially complex technical problems/questions and querying databases and monitoring systems, including SQL and/or Elasticsearch. </li><li style="margin-bottom: 5px"> Taking ownership of escalations and highly technical problem solving. </li><li style="margin-bottom: 5px"> Taking part in the recruitment process to hire new team members </li><li style="margin-bottom: 5px"> Conducting performance reviews for people on your team </li><li style="margin-bottom: 5px"> Working with clients to help solve their technical issues </li></ul><p style="padding: 0; margin: 15px 0 15px 0"></p><div style="padding: 0; margin: 15px 0 15px 0"> What you’ll bring to the table: </div><ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> At least 5 years experience in technical support, product support, and/or software engineering capacity </li><li style="margin-bottom: 5px"> Prior experience managing a small team </li><li style="margin-bottom: 5px"> Basic to intermediate knowledge/experience in Digital Advertising </li><li style="margin-bottom: 5px"> At least 4 years of experience with Javascript. </li><li style="margin-bottom: 5px"> Experience with Google Tag Manager (GTM) and CMS systems (Wordpress, Shopify, Hubspot) are a strong plus </li></ul><p style="padding: 0; margin: 15px 0 15px 0"></p><div style="padding: 0; margin: 15px 0 15px 0"> StackAdapters enjoy: </div><ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> Competitive salary </li><li style="margin-bottom: 5px"> Private Medical Insurance cover </li><li style="margin-bottom: 5px"> Auto-enrolment into the company pension scheme </li><li style="margin-bottom: 5px"> Work from home reimbursements </li><li style="margin-bottom: 5px"> Coverage and support of personal development initiatives (conferences, courses, etc) </li><li style="margin-bottom: 5px"> An awesome parental leave policy </li><li style="margin-bottom: 5px"> A friendly, welcoming, and supportive culture </li><li style="margin-bottom: 5px"> Take part in our Walk and Wander policy, which allows you to work from anywhere worldwide. </li><li style="margin-bottom: 5px"> Our social and team events (virtually!) </li></ul><div style="padding: 0; margin: 15px 0 15px 0"><span> #LI-KR1 </span></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><em> StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. </em></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><strong> About StackAdapt </strong></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"> We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: </div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><a href="https://blog.stackadapt.com/stackadapt-named-ad-ages-best-place-to-work-2024?utm_source=linkedin&utm_medium=organic_social&utm_campaign=ad-ages-best-place-to-work-2024&utm_content=blog" rel="nofollow"> Ad Age Best Places to Work 2024 </a></div><div style="padding: 0; margin: 15px 0 15px 0"><a href="https://blog.stackadapt.com/g2-2024-best-software-awards" rel="nofollow"> G2 Top Software and Top Marketing and Advertising Product for 2024 </a></div><div style="padding: 0; margin: 15px 0 15px 0"><a href="https://blog.stackadapt.com/2023-best-places-to-work-uk" rel="nofollow"> Campaign’s Best Places to Work 2023 for the UK </a></div><div style="padding: 0; margin: 15px 0 15px 0"><a href="https://blog.stackadapt.com/best-workplaces-for-women-list" rel="nofollow"> 2024 Best Workplaces for Women </a><span> and </span><a href="https://blog.stackadapt.com/2023-best-workplaces-in-canada-list" rel="nofollow"> in Canada </a><span> by Great Place to Work® </span></div><div style="padding: 0; margin: 15px 0 15px 0"><a href="https://www.g2.com/products/stackadapt/reviews" rel="nofollow"> #1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising </a></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"> #LI-Remote </div></p></div></div>

StackAdapt

Technical Solutions Lead

SALARY RANGE

JOB TYPE

LOCATION

COMPANY SIZE

SENIORITY LEVEL

INDUSTRY

Similar jobs

Flywire

Senior Technical Support Engineer I

WellSaid Labs

Customer Success Manager

Lawhive

Customer Operations Associate

Harvey

User Operations Specialist

GetHarley

Executive, Customer Experience