trustyou

FullTime

<div><div style="padding: 0; margin: 15px 0 15px 0"><p><strong>Description</p></strong><p style="padding: 0; margin: 15px 0 15px 0"><div style="padding: 0; margin: 15px 0 15px 0"><span> TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services. </span></div><div style="padding: 0; margin: 15px 0 15px 0"><span> The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. The robust solution facilitates seamless customer interaction and provides data-driven insights. </span></div><div style="padding: 0; margin: 15px 0 15px 0"><span> TrustYou's </span><b> Customer Experience Platform </b><span> (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. </span><b> Customer Data Platform (CDP) </b><span> focuses on data-driven insights to understand your customers and market to them most effectively. </span><b> chatAI </b><span> is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible. </span></div><div style="padding: 0; margin: 15px 0 15px 0"><span> TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at </span><a href="http://www.trustyou.com/" rel="nofollow"> www.trustyou.com </a></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><b> We trust you make an impact! </b></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><span> At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginners mindset, our international team is inspired to explore innovative concepts, embracing the test  &  learn culture to make a meaningful impact. Join us in our mission to help make guests happy! </span></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><b> Senior Global Account Manager (all genders) </b></div><div style="padding: 0; margin: 15px 0 15px 0"><b> Location of the role: Germany (Remote) </b></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><span> As a </span><b> Senior Global Account Manager </b><span> you will be responsible for building and maintaining relationships with our global accounts on a global scale, and discussing TrustYou's products in relation to the needs of the client's organization. </span></div><div style="padding: 0; margin: 15px 0 15px 0"><span> Our ideal candidate is a smart and innovative person who will have a proven track record of building successful client relationships, excellent communication skills, strategic thinking, problem solving skills and excellent negotiation skills. You bring a desire to be part of a fast-paced, highly collaborative team, and an ability to bring forth and execute creative and innovative ideas. </span></div><div style="padding: 0; margin: 15px 0 15px 0"> In your role, you will make an impact by….. </div><li style="margin-bottom: 5px"> Using your expert knowledge, you will strategically develop our global accounts , increasing the total revenue of the account and strategically identify new revenue streams </li><li style="margin-bottom: 5px"> Working closely with the commercial and technical project team members, business developers  &  account managers to derive global account strategies and sell our entire portfolio of products across our global accounts </li><li style="margin-bottom: 5px"> Identifying business value, map it closely to customers goals and influence its delivery in any form (project, sale, pilot, POC etc) internally and externally </li><li style="margin-bottom: 5px"> Driving and executing delivery for RFI and RFP until decision while making sure all deliverables arrive in good order, on time, and fulfill customers’ requirements. </li><div style="padding: 0; margin: 15px 0 15px 0"> You are a perfect fit, if you have… </div><li style="margin-bottom: 5px"> Proven experience in global/strategic account management or senior sales roles; </li><li style="margin-bottom: 5px"> Experience selling both product and services business solutions in a tech start- up environment; </li><li style="margin-bottom: 5px"> Interest in market research/trends to derive useful insights from data as well as capability to present online and onsite/to draft proposals and articulate messages in a clear way; </li><li style="margin-bottom: 5px"> Ability to think strategically and execute methodically; </li><li style="margin-bottom: 5px"> Ability to navigate complex, multi-stakeholder sales  &  project management processes; </li><li style="margin-bottom: 5px"> Ability to use a range of approaches and strategies to build a stronger negotiation base and form sustainable long-term relationships; </li><li style="margin-bottom: 5px"> Experience managing relationships across multiple geographies; </li><li style="margin-bottom: 5px"> A high-energy and are a team player who is a fast learner and is at ease with technology; </li><li style="margin-bottom: 5px"> Strong interpersonal and negotiation skills; </li><li style="margin-bottom: 5px"> Proficiency in CRM and Project Management; </li><li style="margin-bottom: 5px"> Excellent written and verbal communication skills; </li><li style="margin-bottom: 5px"> Business Fluency in spoken and written English </li><div style="padding: 0; margin: 15px 0 15px 0"> You are ideally… (not mandatory) </div><li style="margin-bottom: 5px"> Someone with additional Language Skills: German and French; </li><li style="margin-bottom: 5px"> Having CRM experience SalesForce, HubSpot, ChargeBee; </li><div style="padding: 0; margin: 15px 0 15px 0"> And most importantly, what's in it for you... </div><li style="margin-bottom: 5px"> Working in a global, divers, and collaborative team </li><li style="margin-bottom: 5px"> Flexible working hours allowing you the freedom to shape your work-life </li><li style="margin-bottom: 5px"> Remote-friendly environment and budget for home office equipment </li><li style="margin-bottom: 5px"> On-going career development, training, and coaching </li><li style="margin-bottom: 5px"> Six days for learning  &  development </li><li style="margin-bottom: 5px"> Experience your favorite travel adventure by using a bonus vacation day </li><li style="margin-bottom: 5px"> Celebrate in style at our team events (in-person and virtually) </li><li style="margin-bottom: 5px"> Social benefits and perks based on location </li><div style="padding: 0; margin: 15px 0 15px 0"><b> Why TrustYou? </b></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><span> Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section. </span></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><span> P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability. </span></div><div style="padding: 0; margin: 15px 0 15px 0"></div><div style="padding: 0; margin: 15px 0 15px 0"><span> If you are excited about this opportunity, join us! We look forward to your application and getting to know you. </span></div></p></div></div>

trustyou

Senior Global Account Manager

SALARY RANGE

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