OPTIVEUM sp. z o.o.

FullTime

<div><div style="padding: 0; margin: 15px 0 15px 0">Description Our Client Our client is a leader in the SaaS industry, specializing in software solutions for insurance companies. With 20 years of experience, they offer a comprehensive software package that supports key insurance processes such as policies, claims, reinsurance, and payments. They are renowned for their cutting-edge solutions, which they configure and tailor to meet the specific needs of their clients. Currently undergoing a large technological transformation and building a competence center in Warsaw, the company is moving towards a Cloud Native, multi-tenant platform to modernize its infrastructure. They are making a significant investment in cloud services to create a more scalable, efficient system Among multiple IT and Finance roles, there is this Senior Writer - Technical Communications role. Key reponsibilities <ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> The Technical Communications PM owns the definition and delivery for larger Technical Communication projects, within a Product Area, and articulates a clear documentation solution. </li><li style="margin-bottom: 5px"> The Technical Communications PM operates and drives across 2-3 documentation tracks concurrently and across multiple products as a documentation owner and/or lead. </li><li style="margin-bottom: 5px"> Provides big picture analysis/recommendations, identifies potential project risks and process improvements, manages scope/scope creep and alignment across other documentation tracks, where applicable. </li><li style="margin-bottom: 5px"> The role is a senior writer that is driving documentation needs in collaboration with Project and Development stakeholders, engaging directly and pushing process and deliverables to completion with those stakeholders within a coordinated schedule that aligns to known release dates. </li><li style="margin-bottom: 5px"> Analyze user feedback and activity to iterate and improve documentation. </li><li style="margin-bottom: 5px"> Discusses and clarifies Technical Communication release requirements. </li><li style="margin-bottom: 5px"> Facilitates discussions with multi-disciplinary audiences to gain input on a direction. </li><li style="margin-bottom: 5px"> Coaches and mentors junior team members on process and skill development. </li><li style="margin-bottom: 5px"> Estimates documentation requirements. Degree preferred or equivalent years of practical job experience in a similar function or role. </li><li style="margin-bottom: 5px"> Minimum of 5+ years of experience in technical communication with products in software, SaaS or Configuration type products in an agile environment. </li><li style="margin-bottom: 5px"> Strong portfolio showcasing high-quality technical documentation. </li></ul> Key Competences: <ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> Preferred experience in Property and Casualty Insurance industry. </li><li style="margin-bottom: 5px"> Experience owning the definition and delivery for larger Technical Communication projects, within a Product Area, and articulates a clear documentation solution. </li><li style="margin-bottom: 5px"> Basic HTML, Microsoft SharePoint, Visio and Visual Studio Online/Azure Dev Ops skills. </li><li style="margin-bottom: 5px"> Experience with content management systems and version control systems. </li><li style="margin-bottom: 5px"> Experience operating and driving multiple documentation tracks concurrently across multiple products. </li><li style="margin-bottom: 5px"> Proficiency in creating and maintaining documentation standards and guidelines. </li><li style="margin-bottom: 5px"> Experience facilitating discussions with multi-disciplinary audiences to gain input on a direction. </li><li style="margin-bottom: 5px"> Experienced with estimating documentation requirements. </li><li style="margin-bottom: 5px"> Strong understanding of technical communication principles. </li><li style="margin-bottom: 5px"> Excellent communication and presentation skills. </li><li style="margin-bottom: 5px"> Ability to work collaboratively in a team environment as well as work independently and take initiative. </li><li style="margin-bottom: 5px"> Strong problem-solving skills and attention to detail. </li><li style="margin-bottom: 5px"> Ability to manage multiple projects and meet deadlines. </li><li style="margin-bottom: 5px"> Strong analytical skills to interpret user data and feedback. </li><li style="margin-bottom: 5px"> Ability to stay updated with industry trends and best practices. </li><li style="margin-bottom: 5px"> Ability to mentor and guide junior technical writers. </li></ul> Salary range & Conditions <ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> fully remote role from Poland </li><li style="margin-bottom: 5px"> B2B cooperation or Job Agreement (umowa o pracę) - as you wish </li><li style="margin-bottom: 5px"> 16.000-20.000 PLN </li><li style="margin-bottom: 5px"> paid holidays </li></ul></div></div>

OPTIVEUM sp. z o.o.

Senior Writer - Technical Communications

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