Loop Support

FullTime

<div><div style="padding: 0; margin: 15px 0 15px 0">Description About Us: At Loop, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and a strong technical background, we want to hear from you! Responsibilities: <ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> Respond to customer inquiries and troubleshoot technical issues via phone, email, and chat. </li><li style="margin-bottom: 5px"> Provide detailed information about products and services. </li><li style="margin-bottom: 5px"> Diagnose and resolve technical issues promptly. </li><li style="margin-bottom: 5px"> Keep track of customer interactions and solutions, and create helpful, engaging content based on what users need and their feedback. </li><li style="margin-bottom: 5px"> Maintain a positive and professional attitude with all customer interactions. </li></ul> Qualifications: <ul style="margin: 15px 0 15px 0; padding: 0 0 0 20px"><li style="margin-bottom: 5px"> Based in the APAC region. (Required) </li><li style="margin-bottom: 5px"> Excellent written and verbal communication skills in English. (Required) </li><li style="margin-bottom: 5px"> Stable internet connection and a reliable computer setup. (Required) </li><li style="margin-bottom: 5px"> Previous experience doing technical support. (Required) </li><li style="margin-bottom: 5px"> Previous experience in a startup environment or software company. (Preferred) </li><li style="margin-bottom: 5px"> Ability to work independently in a distraction-free home office. </li><li style="margin-bottom: 5px"> A positive and professional attitude with a customer-first mindset. </li><li style="margin-bottom: 5px"> Strong problem-solving skills and ability to think on your feet. </li></ul> Salary: Starting at $20/hour How to Apply: If you're ready to join a dynamic team and help deliver exceptional customer experiences for our clients, we'd love to hear from you! Please submit your application through our Typeform at https://form.typeform.com/to/jW8mvscj#jobid=TCSS & source=remotive </div></div>

Loop Support

Technical Customer Support Specialist (APAC)

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